Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied with your order, please contact us and we will do our best to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned with its original packaging, when applicable.
• You must provide your order number and proof of purchase.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please include your order number and clear photos or videos of the item so we can review the issue and provide a suitable solution.

Refunds

Once your return or refund request is approved, we will process the refund to your original payment method.

Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

Non-Returnable Items

Certain items may not be eligible for return for hygiene or safety reasons, including used personal-care or beauty products.

Return Shipping

Unless the item is damaged, defective, or incorrect, the customer may be responsible for the return shipping costs.

Contact Us

If you have any questions about returns or refunds, please contact us through our store’s contact page.